Your full name (First, Last) Your interactions with support thus far, including any existing service request numbers A contact email address which you are reachable at Thank you for being a valued Microsoft customer. When requesting help from us, you may be requested to provide Microsoft with the following information (you'll be asked via private message from the MSModerator account): This list is not all inclusive, so if you're unsure, simply ask. Microsoft Support: Needing assistance with specific Microsoft products (Windows, Office, etc.) Microsoft Accounts: Lockouts, suspensions, inability to gain access Devices: Issues with your Microsoft device (Surface, Xbox) Microsoft Retail: Needing to find support on a product or purchase, assistance with activating online product keys or media, assistance with issues raised from liaising with colleagues in the Microsoft Store. ![]() Here are some of the types of issues we can help with in this thread: Instead, we will private message you as we take data privacy seriously. ![]() ![]() Also, we may need to collect certain personal information from you when you use this service, but don't worry - you won't provide it on Reddit. ![]() We will make a best effort to support you within the thread but may need to redirect you to a specialized team when it would best serve your particular situation. This thread was created in order to facilitate easy-to-access support for our Reddit subscribers.
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